Privacy Policy

Laurent Lunettes (hereinafter referred to as “Laurent Lunettes”, “we”, “our”, or “us”) provides users accessing our website (hereinafter, the “Website”) with the following information regarding the processing of personal data, in accordance with applicable data protection laws, including the General Data Protection Regulation (EU) 2016/679 (“GDPR”).

1. WHO IS RESPONSIBLE FOR DATA PROCESSING?

Brand Name: Laurent Lunettes
Email Address: info@laurentlunettes.com

2. WHEN DO WE COLLECT PERSONAL DATA?

We may collect personal data in the following situations:

Through customer service channels, including email communications.
Via newsletter or marketing subscription forms.
Through the purchase, use, and delivery of our products.
Through customer reviews, ratings, and feedback.
Through your use and navigation of our Website via cookies and analytics technologies.

For more information, please refer to our Cookie Policy.

3. PURPOSES AND LEGAL BASIS FOR PROCESSING PERSONAL DATA

Laurent Lunettes processes personal data for the following purposes and legal bases:

Purpose	Legal Basis
To process orders, payments, shipping, and invoicing	Performance of a contract (Art. 6.1(b) GDPR)
To manage returns, claims, or customer service requests	Performance of a contract and legal obligations
To prevent fraud and unauthorized activity	Legitimate interest and legal obligations
To communicate with customers regarding products, orders, or inquiries	Consent or contractual necessity
To send promotional emails, offers, and marketing communications	Consent or legitimate interest
To improve products, services, and customer experience through reviews and analytics	Legitimate interest
To operate, maintain, personalize, and secure the Website	Legitimate interest
To perform analytics, remarketing, and advertising activities through cookies	Consent

Laurent Lunettes does not process or store customers’ payment card information directly. Payments are securely processed through certified third-party payment providers.

4. HOW LONG DO WE RETAIN PERSONAL DATA?

Personal data will be retained only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

Once retention periods expire, personal data will be securely deleted, anonymized, or blocked in accordance with applicable law.

5. DATA SHARING AND INTERNATIONAL TRANSFERS

Laurent Lunettes may share personal data with:

payment service providers,
shipping and logistics providers,
customer support tools,
marketing and analytics platforms,
legal or regulatory authorities where required by law.

Service providers processing data on our behalf are contractually obligated to maintain confidentiality and security.

Where international data transfers occur, Laurent Lunettes will ensure appropriate safeguards are in place in accordance with GDPR requirements, including Standard Contractual Clauses approved by the European Commission.

6. USERS’ RIGHTS

Users have the following rights regarding their personal data:

Right of access
Right to rectification
Right to erasure (“right to be forgotten”)
Right to restriction of processing
Right to object
Right to withdraw consent at any time
Right to data portability
Right not to be subject to automated decision-making

To exercise any of these rights, please contact:

info@laurentlunettes.com

Users also have the right to lodge a complaint with their local data protection authority.

7. COOKIES

Our Website uses cookies and similar technologies to:

improve Website functionality,
analyze traffic and performance,
personalize user experience,
provide targeted advertising and remarketing.

Users may manage cookie preferences through their browser settings or cookie consent banner.

8. CHILDREN’S PRIVACY

Laurent Lunettes does not knowingly collect personal data from individuals under the age required by applicable law.

If a parent or guardian believes a minor has provided us with personal data, they may contact us at:

info@laurentlunettes.com

9. THIRD-PARTY LINKS

Our Website may contain links to third-party websites. Laurent Lunettes is not responsible for the privacy practices or content of third-party websites.

Users are encouraged to review the privacy policies of any external websites they visit.

10. DATA SECURITY

We implement appropriate technical and organizational security measures to protect personal data against unauthorized access, misuse, loss, disclosure, or alteration.

However, no method of transmission over the Internet or electronic storage is completely secure.

11. UPDATES TO THIS PRIVACY POLICY

Laurent Lunettes reserves the right to update or modify this Privacy Policy at any time.

Changes will be published on this page and become effective immediately upon publication.

We encourage users to review this Privacy Policy periodically.

12. CONTACT INFORMATION

For questions regarding this Privacy Policy or the processing of personal data, please contact:

Laurent Lunettes
Email: info@laurentlunettes.com